Contact & Support
We're here to help! Whether you have questions, feedback, or need technical support, feel free to reach out.
Email: TimKreger@gmail.com
Response Time: Usually within 24-48 hours
Hours: Monday - Friday, 9 AM - 5 PM AEST
App crashes, errors, or unexpected behavior? Let us know so we can fix it.
Report incorrect data, missing parks, or suggest updates to existing information.
Have an idea for a new feature? We'd love to hear your suggestions!
Have great photos of a skate park? Share them with the community!
Questions about features, privacy, or how the app works?
Need help with location services, offline mode, or other technical issues?
Click the button below to open your email client, or manually email us at TimKreger@gmail.com
Tip: When reporting bugs, please include your iOS version, device model, and steps to reproduce the issue.
Looking for quick answers? Check our FAQ first:
Solutions:
If still not working, email us with your iOS version and device model.
Solutions:
This means location permission hasn't been granted. Go to Settings → Skatez → Location and enable "While Using the App".
Photos require an internet connection. If you're offline, you can still see park details and coordinates, but images won't load.
Please email us at TimKreger@gmail.com with:
Join the Skatez community! (Links coming soon)
For now, the best way to reach us is via email: TimKreger@gmail.com